At Wenger, we take pride in building rugged, reliable products. However, like all precision machines, they require expert setup and adjustment, along with expert service support. That’s when it’s important to remember that nobody knows your Wenger extruder as well as your local Wenger service technician. In fact, our reputation for customer service is one reason for Wenger’s worldwide leadership in extrusion and drying systems.
Our technicians are there every step of the way to make sure customers are satisfied before, during and after the installation. That means helping you find a machine to match your needs and providing pre- and post-installation engineering assistance, operator training and on-site attention to quality control and operational needs.
Best of all, our service technicians are located worldwide and receive support from offices in the U.S., Belgium, Brasil, Taiwan and China.
When it comes time to repair or upgrade your Wenger extrusion and drying equipment, there’s nothing better or more cost effective than Wenger OEM replacement parts. Because we make our replacement parts the same way we make the original parts for our extruders and dryers, you can count on the same precise fit and long service life, which means you won’t see any reduction in efficiency or throughput.
Fact is, every service part must meet the same tight machine tolerances and exacting standards as our assembly components, or it doesn’t leave the factory.
So, whether you’re restocking the inventory or calling in an emergency, you can depend on Wenger to have the necessary item in stock and to get it to you by the fastest means available.