Wenger Services
Service and Support You Need to Ensure Your System is Operating at Peak Performance
When you invest in a Wenger system, you're getting the best designed, best performing extruders and dryers. But you also have access to the best service technicians in the industry - backed up by 80 years of Wenger equipment experience.
Services We Provide
Installation and Commissioning
- Installation supervision
- Wenger teams ensure installation crews install and assemble equipment correctly.
- Equipment commissioning
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Startup crews to bring equipment from the install stage to making quality product
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Provide necessary commissioning documentation
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- System validation
On-Site Service
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Equipment inspection and troubleshooting
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Identification of necessary replacement parts
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Device/Automation troubleshooting
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Automation program upgrades
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Repairs
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Rebuilds
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Preventative maintenance
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Operator/Maintenance training
Remote Service and Support
- Web conferencing with Operators/Maintenance staff on your plant floor
- Startup support (including use of virtual glasses & cameras)
- Remote log in to a Wenger APM or control system
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Troubleshooting assistance
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Emergency online support
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PLC& HMI additions and upgrades
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Remote training
